NHS facilities management: a prescription for change

The role of facilities management in the delivery of effective healthcare is linked to the recent growth of facilities management in the NHS in the UK. Research has shown the benefits which can be achieved by the introduction of integrated facilities management. The cultural changes, that are coming as a result of the 24‐hour society in which we now live, bring new challenges and opportunities. The need to integrate in‐house and outsourced deliveries into a seamless service is discussed as are some of the changes that the profession is introducing. Finally, the authors stress the need for facilities managers to plan positively to meet the new millennium.