Information systems in public housing management: case study of a town council in Singapore Available to Purchase

Rapid development of information technology (IT) has posed constant challenges to business information management. By using a case study, this paper discusses the main components and development of an information system (IS) for public housing management in Singapore. It was found that the IS has evolved around a core of transaction processing system, with value‐adding sub‐systems which reflect the use of the latest IT. The paper not only contributes to the understanding of IS for public housing management, but also to the planning of IS for business management.