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This paper explains the results of a doctoral thesis in production engineering and presents a tool for the qualitative evaluation of office buildings performance, using the Cosenza hierarchical analysis model (HAM). This embodies the principles of the complex thought of Edgar Morin, of fuzzy sets approach and of linguistic variables use. Starting from a group of regular attributes, HAM confronts, in one single operation, the competing forces of space and building facilities by different organizations with the supply of a group of buildings. The results of the simulation confirm the effectiveness of a tool that links manageability to a formal representation of a subjective decision‐making processes, based on environment‐behaviour aspects. Whilst confronting different organizational demands with the supply of a group of buildings, this model makes possible rapid decision making and the identification of a supply profile for the purpose of acquisition.

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