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Purpose

The need for the thermal insulation of masonry buildings in Algeria is no longer debated. This paper aims to propose an integrated fuzzy multi-criteria decision aid method for the thermal insulation of masonry buildings to rank the thermal insulation solutions.

Design/methodology/approach

The proposed method combines the fuzzy analytical hierarchy process with the fuzzy preference ranking organization method for enrichment evaluation.

Findings

A case study using the proposed method is detailed in this paper. The building users’ preferences obtained by the fuzzy analytical hierarchy process had a higher level of consistency and accuracy. The case study demonstrates how in a highly uncertain field such as thermal insulation of masonry buildings, the fuzzy preference ranking organization method for enrichment evaluation can prevent the loss of valuable evaluation data and overcome difficulty in integrating linguistic assessments of the thermal insulation alternatives.

Originality/value

The proposed method extends current knowledge by using the fuzzy analytical hierarchy process to consider uncertainties regarding the building users’ preferences, and the fuzzy preference ranking organization method for enrichment evaluation to get a complete ranking of the thermal insulation solutions taking into account the uncertainties related to the alternatives’ evaluations.

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