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Purpose

Until now, the usage and usability factors of Construction Operation Building information exchange (COBie) datasheet have remained largely overlooked. This oversight may be the potential factor in the lower adoption rates as well as the effective usage of COBie datasheet in the architecture, engineering and construction-facilities management industry. The purpose of this study is to investigate the benefits and key issues associated with COBie datasheet handling and identify the key technological solutions, which can help in mitigating the identified issues.

Design/methodology/approach

A literature review was conducted to identify the key benefits of using COBie and issues, which are associated with COBie datasheet handling. This paper has also designed a questionnaire based on a literature review and surveyed professionals who are well versed with handling COBie datasheet. Using responses, the issues are analyzed and discussed using non-parametric statistical analysis.

Findings

A total of 9 key benefits and 24 key issues categorized under three groups of usability issues, technical issues and organizational/other issues were identified. The results from the survey agree with all the key issues associated with COBie datasheet handling (with 86 responses). This research also proposes key ideas, that can help in mitigating these issues.

Originality/value

There is a paucity in published literature, which discusses in detail about the various issues associated with COBie datasheet handling. This research study aims to address this gap by identifying key issues by looking at the entire COBie data-capturing process holistically. Finding from this study can help professionals to understand these issues and develop appropriate technological solutions, which can make COBie data capturing and understanding easier. The findings could also assist in increasing the adoption rate of COBie, which could be achieved through mitigation of identified issues.

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