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The terms multiplexing and integration are being used with increasing frequency in the context of building services installations and management systems. In this article we somewhat cautiously attempt to define the processes involved, analyse their relevance to services design and management, and look to the future. This does not purport to be the definitive scientific appraisal of all the technical matters involved. However, it is intended as a way of setting the scene which we hope to follow up in later issues of Facilities with more detailed discussion of the complex issues involved.

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