This study systematically reviews the application and effectiveness of post-occupancy evaluation (POE) in student housing across African universities. This study aims to understand how POE is used, the methodologies used and whether the findings inform policy and management practices.
This study used a systematic review of 25 empirical studies published between 2020 and 2024. These studies span 11 African countries and were selected based on predefined inclusion criteria. Data were synthesized thematically, focusing on POE methods, performance dimensions measured and institutional responses.
The review reveals that POE in African universities is fragmented, largely academic and not systematically institutionalized. Evaluations rely heavily on cross-sectional surveys with limited use of standardized tools or digital systems. Common student housing challenges include overcrowding, sanitation issues and poor maintenance. Student feedback is often collected but rarely integrated into decision-making processes.
This study recommends institutionalizing POE through low-cost digital tools, recurring evaluation cycles and participatory governance models. This would align African universities with global best practices and support the achievement of Sustainable Development Goal 11, which focuses on inclusive and sustainable settlements.
To the best of the authors’ knowledge, this study is the first to comprehensively synthesize recent POE applications in African higher education. It offers a strategic framework for embedding POE into university governance, bridging the gap between research, policy and practice.
