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Facilities managers are undertaking an increasing responsibility for day‐to‐day risk management. They are in the unenviable position of providing support that is only acknowledged if it fails — if there is a major disaster. Risk is now being analysed in terms of the financial impact on operational productivity — the facilities manager will only be seen to have achieved success if any negative financial impact on operational productivity is avoided or at least minimised. Primarily this means recognising the areas of risk; then using this awareness to develop means of minimising risk without affecting operational effectiveness.

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