... researchers and practitioners on developing FM standards and guidelines. © Emerald Publishing Limited Emerald Publishing Limited Licensed re-use rights only Facilities Management Added value Standards Research Practice Collaboration Since the first two European Facilities Management...

... dissatisfaction”. Per Anker Jensen can be contacted at: pank@dtu.dk 09 04 2020 13 07 2020 17 07 2020 © Emerald Publishing Limited 2020 Emerald Publishing Limited Licensed re-use rights only Facilities management Added value Corporate real estate management Productivity...

..., and points from the eight criteria above. Environmental performance Occupant satisfaction Added value Green condominium Prioritisation aspects TREES criteria It is widely accepted that the customer (client) plays an important role in many industries, particularly in the service...

... on the concept of added value of facilities management. Design/methodology/approach The starting point is the so‐called FM Value Map, which was presented in a recent article in Facilities by Per Anker Jensen in 2010. The article is a first result of the work in the EuroFM research collaboration...