...Norliana Sarpin; Jay Yang; Bo Xia Purpose The purpose of this paper is to introduce a research study that aims to establish a people capability framework to promote the sustainability agenda in facilities management (FM) practices. Design/methodology/approach Through a literature review...

... in meeting such support frameworks by examining other similar management disciplines and looks specifically at the use of competencies as a development tool. The results of research are published as a guide to aid the development of programmes in this area. © MCB UP Limited 1999 Capabilities...