... interventions. Design/methodology/approach A multiple case study design was used across three urban municipal councils in Sri Lanka. Data were collected through semi-structured interviews with 21 participants, field observations and document reviews. The systems engineering initiative for patient safety...

.... This paper aims to address this gap by presenting the outcomes of a study of the design/procurement relationship pre-opening and post-opening of schools. Design/methodology/approach Qualitative case study methodology enabled in-depth exploration of six Australian Government schools procured through...

... allowed for the usage of the summer school case studies in host and guest educational programs. For the students, the added value was in the international experience primarily and a chance to study on a case study project. The study was also successful in the dissemination of Urban FM knowledge...

... in visualization and management of utility information. Efforts using 4D BIM in coordination and management of utility projects are left unexplored. This study adds value to the current literature through the application of 4D BIM for utility relocation projects. Case studies Facilities management Scheduling...

... this study, with quality improvements of noise level or furniture, the probability of user occupancy rates in graduate lounges would triple. Research limitations/implications Being a case study, the quantitative results are only applicable to the one university studied. However, the significance of noise...

... and develop a proper foundation for future study. Design/methodology/approach This paper used a case study approach with a qualitative method. The case of the Georgia Institute of Technology was investigated by having a semi-structured interview with six relevant personnel. The recorded interview content...

... © Emerald Publishing Limited 2018 Emerald Publishing Limited Licensed re-use rights only Case studies Co-operation Facilities management services Dominant logics FM competencies FM outcomes The authors tried to convey the differences in the table (Lusch and Vargo, 2006 , p...

...’ individual services. Design/methodology/approach This research is based on two descriptive case studies, one from Norway and one from the UK. The case studies are based on semi-structured, face-to-face in-depth interviews and document reviews. Findings The cases demonstrate that in-house cleaning...

... on an established business model template, analysis is carried out on the framework of using third-party finance in the provision of photovoltaic facilities in buildings. Case studies in the USA and China enable comparison of policy tools enabling this approach. Findings While barriers exist in the common...

... acceptance of the need for sustainable development in Australia, the demand for green retirement villages is increasing. Design/methodology/approach – In view of the lack of adequate historical data for quantitative analysis, a case study approach is used to examine the successful delivery of green...

... 2013 Lean management Value creation Business processes Energy management Case studies Lean production Property management Finland This research describes how a FM service process of an energy management service is created through a request process, which handles energy and other...

... received little analysis. The purpose of this paper is to address this gap in the research. Design/methodology/approach To bridge the Triple‐C Gap identified, a case study method was adopted in the form of participant observation, due to the author's special role as a key project coordinator of Expo...

...Angela Lewis; Abbas Elmualim; David Riley Purpose The purpose of this paper is to present the findings and lessons learned from three case studies conducted for facilities located in California, North America. The findings aim to focus on energy and maintenance management practices...

... the need for a practical framework for facilitating the implementation of client requirements management within the industry. Design/methodology/approach Two research instruments were used in this paper: semi‐structured interviews and case studies. Findings The study revealed that the limitations...

... – The study is carried out using a constructive research approach, where the validity of the model built is tested through a single, but in‐depth, case study. Findings – The research presents the model for identifying the added value of CREM, the theoretical connections from the empirical research...

... delineates a single case study of a triadic alliance between a client and its two partners providing in concert outsourced maintenance operations. The study was carried out using the action research method. © Emerald Group Publishing Limited 2004 Outsourcing Business support services Case...

... © MCB UP Limited 2000 --> Lighting Case studies 9-11 July 2000, York, UK Keywords Lighting, Case studies In a unique partnership the Lighting Division of the Chartered Institution of Building Services Engineers and the Institution of Lighting Engineers have launched...

... © MCB UP Limited 2000 --> Air flow Case studies Technology Keywords Air flow, Case studies, Technology A first for the air handling industry, ABB Flakt Products' new CD-ROM "A Breath of Fresh Air" is a comprehensive, single source overview, selection and specification...

... are outlined. Case studies on energy infrastructure BOOT schemes are then used to illustrate different terms, scope and benefits of such projects. © MCB UP Limited 1999 Assets management Case studies Energy Australia One of the most pressing issues confronted by professionals...

... of the research process, such as using the World Wide Web in conjunction with case study investigations. Argues that the skills developed through critical analysis of case studies is crucial to a project manager’s ability to function effectively and in a way that meets the clients’ service quality expectations...