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Keywords: Clients
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Journal Articles
Challenges and solutions in retrofitting educational buildings: a comprehensive analysis
Available to Purchase
Journal:
Facilities
Facilities (2026) 44 (3-4): 165–181.
Published: 13 January 2026
... Limited 2025 Emerald Publishing Limited Licensed re-use rights only Retrofitting Educational buildings Technical challenges Implementation challenges Solutions Contractors Clients Earthquakes are unpredictable events that have extensive impacts on human life, and the possibility...
Journal Articles
Integrating contractor and property developer for product system innovations
Available to Purchase
Journal:
Facilities
Facilities (2017) 35 (9-10): 511–524.
Published: 04 July 2017
...., 2010). In the present context, it is the linking of management and technology innovation that is in focus. A construction group with capabilities to produce more or less innovative office buildings can operate in two different markets: either for external clients or for property investors, using...
Journal Articles
Briefing practice and client satisfaction: A case study of the public health infrastructure sector in South Africa
Available to Purchase
Journal:
Facilities
Facilities (2017) 35 (1-2): 116–134.
Published: 07 February 2017
...Abimbola Olukemi Windapo; Astrette Cloete Purpose This paper aims to examine briefing practices and whether these are related to the quality of brief documents and client satisfaction in constructed health-care facilities in South Africa. The rational for the examination stems from the view held...
Journal Articles
What is meant by adaptability in buildings?
Available to Purchase
Journal:
Facilities
Facilities (2017) 35 (1-2): 2–20.
Published: 07 February 2017
..., is a potential barrier to the development of adaptable buildings. A clearer articulation of the meaning of adaptability (particularly by clients) during briefing and design could give rise to a more appropriate level of adaptability in the built environment. Originality/value This study has addressed a gap...
Journal Articles
A method for strategic client briefing
Available to Purchase
Journal:
Facilities
Facilities (2003) 21 (10): 203–211.
Published: 01 October 2003
...Jim Smith; Ray Wyatt; Norm Jackson Strategic client briefing is now recognised as an essential component of best practice in facilities management. A number of different briefing approaches have evolved, or are being developed, and this paper presents strategic needs analysis (SNA). It has been...
Journal Articles
Adapting to clients’ needs in construction – a dialogue
Available to Purchase
Journal:
Facilities
Facilities (2001) 19 (1-2): 71–79.
Published: 01 January 2001
...Jim Smith; Peter E.D. Love The construction industry has faced a period of intense introspection. This has prompted researchers and practitioners to consider what type and structure of construction industry is most appropriate to meet the challenges posed by market driven economies. Client demands...
Journal Articles
Investigation of the early stages of project formulation
Available to Purchase
Journal:
Facilities
Facilities (2000) 18 (13-14): 524–535.
Published: 01 December 2000
...R.M. Woodhead Investigates how large, experienced clients of the UK construction industry arrive at their decision to build. Explores the pre‐project stage, which begins within the organisation’s strategic planning process and concludes once a proposal has either been abandoned or has become...
