... on the practice review, the category basic services is added. The study finds that basic, task-oriented solutions are well-established. Yet, prosocial virtual solutions aiming at virtual community building are rare. Practical implications Despite their reputation as windows to the future of work, CWS...

... increased malefaction. Facilities management (FM) services at universities bear the primary responsibility for providing S&S to their communities. To comprehensively understand and address the community’s demands regarding S&S, the current study was conducted to investigate the challenges specific...

... on neighbourhoods, communities and broader city-scale. Findings The authors present how FM fits in with a Smart and Sustainable City context by positioning communities as core for meeting SDGs, but they often fall out of needs perspective for hard and soft services. Since 2018, the authors have intensely worked...

... toward identifying, empowering, supporting and enabling user communities to affect their working and learning environments. Originality/value – Managing campuses top-down based on large amounts of data can be supported by bottom-up approaches. This study outlines a systemic framework for supporting...

... to the strategic management of their community facilities to maximise service outcomes for their constituents. To this end they implemented a strategic tool to measure the facilities' performance, using key performance indicators. Findings The data indicates a statistically significant correlation...

...Keith Alexander; Chris Heywood; Jim Smith Purpose This paper's purpose is to identify successful methods used to integrate stakeholders into the early phases of strategic community facility projects. Design/methodology/approach A two‐stage research method was used at project inception...

...Keith Alexander; Rozilah Kasim; John Hudson Purpose To consider the extent to which the concept of social enterprise fits within facilities management (FM) thinking in helping to create community benefit in the process of delivering housing market renewal (HMR) in the UK. HMR via its HMR...