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Keywords: Customization
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Journal Articles
Partnerships: a new management tool for the next decade
Available to Purchase
Journal:
Facilities
Facilities (1995) 13 (11): 13–18.
Published: 01 November 1995
...J.G.M. Barnhoorn Examines two aspects of facilities management work: the degree of customization involved in professional services; and the skills needed in face‐to‐face interaction with a client. Suggests that these require highly‐skilled individuals to provide an effective service. Concludes...
