...Shirley Jin Lin Chua; Shiuan Ping Beh; Nik Elyna Myeda; Azlan Shah Ali Purpose This study aims to improve the use of digitalization in facilities management (FM) for shopping complex facilities in the post-COVID-19 era. The resumption of economic activities, especially in shopping complexes, poses...

...Olli Vigren; Anna Kadefors; Kent Eriksson Purpose The purpose of this paper is to increase the knowledge of real estate firms’ capabilities to innovate and, consequently, their capacity to absorb new innovations and benefit from digital technologies in an ecosystem context. Design/methodology...

...Christian Koch; Geir Karsten Hansen; Kim Jacobsen Purpose Digital practices of facility management (FM) are undergoing transformation. Several Nordic countries have ambitious hospital-building projects, driven by large public clients with long-term experience of operating complex building campuses...