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Keywords: Evidence-based research
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Journal Articles
Journal:
Facilities
Facilities (2024) 42 (9-10): 789–810.
Published: 28 May 2024
...’ satisfaction. Further, satisfied tenants are willing to pay higher rentals. In addition, customer satisfaction partially mediates the relationship between facility–maintenance service quality and willingness to pay higher rent. Research limitations/implications The study extends evidence-based research...
