...Tushar Jadhav; Rahul Deshpande; Sarel Lavy Purpose In the past few years, India has seen an exponential growth in the built environment sector, which highlights the importance of facility or facilities management (FM). Therefore, the purpose of this study is to investigate the expectations, roles...

... with a team of nine property professionals from the operations team responsible for workspace redesign at Adobe in India. Findings The main observations of the corporate real estate (CRE) manager were on what value parameters drive workplace redesign and how different software companies were creating...

.../methodology/approach Data were collected through a small retail store‐intercept technique in four cities of Northern India (n=386). Findings The results indicate that small retail service quality for Indian consumers comprises ambience, layout, and service/relationships dimensions. Hedonic...