...Xianhai Meng; Michael Minogue Purpose The purpose of this paper is to compare the major performance measurement models, hereafter called performance models, and investigate their application in the context of facility management (FM), based on which it aims to identify the effectiveness...

... decision on renovation. © MCB UP Limited 2003 Refurbishment Costing Pricing Models Housing Property management The presentation of the results is divided into two parts. The first part presents the results of the hedonic pricing model. The gross value enhancement effects...

..., they are the conditions which people perceive need to be satisfied to be promoted. NHS Models Motivation There are benefits for organisations to gain from the introduction of multi‐skilling (Cordery, 1989; McCune. 1994; Akhlaghi and Mahony, 1997). Many organisations across the world have introduced schemes...

... the relationship between the FM process and FM IT, and a model for the dynamic mechanisms of their co‐operation. The paper commences by reviewing work done on modelling process capability for software procurement and the design and construction process, using the established capability maturity modelling (CMM...

..., such as the balanced scorecard, the Boston matrix, and the Dupont tree, to be used in CREM. Concludes by linking the use of these features, via a meta‐model for CREM (CREM‐MM), described in a previous article, with the description of some results from the application of the model in one of the major operational...

...Paul Heath; Denise Shay Castro; Nancy O’Neal Proposes a model for structuring and integrating the multiple dimensions of the workplace. Discusses the application of the model with respect to the renewal of the Hewlett‐Packard headquarters building. Concludes with a series of points to be considered...

... Models Post‐occupancy evaluation (POE) is a new tool which facility managers can use to assist in continuously improving the quality and performance of the facilities which they operate and maintain. This tool is particularly beneficial to organizations with recurring construction programmes...

... huge investment in performance‐improvement programmes, competitive advantage for many British companies still remains elusive. Looks at recent developments in thinking which have begun to shed light on why this is happening. Discusses flaws in the widely‐adopted competitive‐forces model and considers...

...Adam Burstow Contract duration is a central part of a facilities management contract and clients enjoy many benefits if they make the right decision. Provides a basis for this decision and sets out a model of the influences on and issues surrounding contract duration. Demonstrates the relevance...

...Tony Thomson An abstract model for establishing facilities management in an organisation is set out: the needs of the business, the customers and the performance of the facilities management department in relation to these needs. The generic functions of the facilities department and the level...