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Keywords: POE
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Journal Articles
A post-occupancy evaluation of in-house facilities management service quality and user satisfaction in multi-tenanted office buildings in Ghana
Available to Purchase
Journal:
Facilities
Facilities (2023) 41 (13-14): 801–818.
Published: 13 June 2023
...Oliver Tannor; Williams Miller Appau; Elvis Attakora-Amaniampong Purpose The purpose of this study is to explore user satisfaction with in-house facility management (FM) services in multi-tenanted office buildings in Accra, Ghana using a post-occupancy evaluation (POE) approach. Design...
Journal Articles
Analytic evaluation of facilities performance from the user perspective: case study on a badminton hall
Available to Purchase
Journal:
Facilities
Facilities (2021) 39 (13-14): 888–910.
Published: 07 August 2021
... be contacted at: joseph.lai@polyu.edu.hk 16 10 2020 01 04 2021 03 05 2021 © Emerald Publishing Limited 2021 Emerald Publishing Limited Licensed re-use rights only Sports User satisfaction AHP KPI POE Badminton People’s daily life is not confined to work and rest...
