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Keywords: Performance evaluation
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Journal Articles
A framework for facilities management supply chain performance evaluation: case study of hotel buildings
Available to Purchase
Journal:
Facilities
Facilities (2022) 40 (3-4): 248–267.
Published: 23 December 2021
... activities, 38 key performance indicators were developed and used in the framework to evaluate the performance of FMSC. Originality/value The developed performance evaluation framework is expected to facilitate performance measurement of the SC and enhance its performance. Further, it would enhance...
Journal Articles
Influence of personal attributes on perception of residential facilities management services
Available to Purchase
Journal:
Facilities
Facilities (2014) 32 (9-10): 509–521.
Published: 01 July 2014
... of the influence of personal attributes on perception of FM services. Joseph H.K. Lai can be contacted at: Emailjoseph.lai@polyu.edu.hk © Emerald Group Publishing Limited 2014 Hong Kong Perception Performance evaluation Facilities management services Personal attributes Residential buildings...
