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Keywords: Personal attributes
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Journal Articles
Journal: Facilities
Facilities (2014) 32 (9-10): 509–521.
Published: 01 July 2014
...Joseph H.K. Lai Purpose – The aim of this study is to explore the influence of personal attributes, namely, gender, age, education and income, on the perception of facilities management (FM) services for residential buildings. Design/methodology/approach – Collected through an interview...

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