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Keywords: Post-occupancy evaluation
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Journal Articles
Journal: Facilities
Facilities 1–23.
Published: 06 May 2026
... and identity within their workplaces. In adaptive reuse projects, achieving cultural alignment can be complex because existing building forms may not fully support new organisational patterns. Evidence from post-occupancy evaluation research further illustrates this tension. A study of student housing...
Journal Articles
Journal Articles
Journal Articles
Journal: Facilities
Facilities (2022) 40 (9-10): 656–674.
Published: 13 May 2022
... autism. The research variables of interest were classroom layout; furniture, fittings and equipment (FFE); materials; colour scheme; wayfinding; lighting; acoustics; and security. Design/methodology/approach This study conducted a post-occupancy evaluation of classrooms for pupils with severe autism...
Journal Articles
Journal: Facilities
Facilities (2022) 40 (7-8): 413–434.
Published: 24 September 2021
... of the building (i.e. building obsolescence), the number of building users and the changing environmental context. This study shows that both pre-design and post-occupancy evaluation are essential to collect data concerning the match or mismatch between supply and demand of space and to assess users’ needs...
Journal Articles
Journal: Facilities
Facilities (2021) 39 (5-6): 236–255.
Published: 05 August 2020
..., configuration, location and appearance. Also, the study calls for further debate about the built environment related to the occupant or user satisfaction and other factors that can impact it. Originality/value This study identifies the need to evaluate the impacts of post-occupancy evaluation of measurable...
Journal Articles
Journal: Facilities
Facilities (2020) 38 (7-8): 481–499.
Published: 03 February 2020
... handling. As shown in Table I , some of the aforementioned studies on customers’ complaints and feedback handling are based on the concepts of organisational justice and responses dimensions. Facilities management Post-occupancy evaluation User experience FM response Post-occupancy experience...
Journal Articles
Journal Articles
Journal: Facilities
Facilities (2020) 38 (1-2): 72–85.
Published: 06 August 2019
... of the physical workplace environment is a core component of the post-occupancy evaluation (POE) process (Oseland, 2018), ostensibly aimed at identifying and resolving any issues in the workplace that might be negatively affecting employee well-being and/or productivity. Environmental management...
Journal Articles
Journal: Facilities
Facilities (2018) 36 (11-12): 546–570.
Published: 24 August 2018
... to environmental psychology referring to the interaction between users and their environment. Post-occupancy evaluation was carried out using exploratory study and questionnaires, followed by statistical analyses. It was performed on a large-scale sample of employees (296 employees) working in recently built OPO...
Journal Articles
Journal: Facilities
Facilities (2017) 35 (11-12): 601–621.
Published: 08 August 2017
... Ergonomics Building evaluation Post-occupancy evaluation Building performance concerning indoor environment quality (IEQ) has gained increasing attention in recent years. The fact that people spend around 90 per cent of their time indoors (Klepeis et al., 2001) has made the implications...
Journal Articles
Journal Articles
Journal Articles
Journal: Facilities
Facilities (2013) 31 (1-2): 39–55.
Published: 25 January 2013
... to clients and the subsequent aftercare and organisational learning. Postoccupancy evaluation (POE) offers an opportunity for a holistic perspective towards continual improvement in construction. While the challenges of POE have been well documented in the design phase, the role of the principal contractor...
Journal Articles
Journal: Facilities
Facilities (2012) 30 (13-14): 611–629.
Published: 12 October 2012
... particular areas of residential care homes. Design/methodology/approach In order to collect data from end‐users, a questionnaire survey of 119 end‐users (both elderly residents and staff) based on postoccupancy evaluation (POE) was used to evaluate the FM performance of the homes and establish...
Journal Articles
Journal: Facilities
Facilities (1999) 17 (11): 431–435.
Published: 01 November 1999
... over a protracted period have not been undertaken although the latter part of the paper argues the case for observational methods beyond the walkthrough approach. Design Postoccupancy evaluation Building evaluation Concerns about building evaluation were expressed by the environmental...
Journal Articles
Journal: Facilities
Facilities (1991) 9 (8): 9–12.
Published: 01 August 1991
... from the sociological viewpoint vis‐à‐vis their relationship with the buildings in which they work. Postoccupancy evaluations which have traditionally embraced the reactive should now take more cognisance of the proactive aspect of the people/buildings relationship and rescue the occupants...

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