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Keywords: Post-occupancy evaluation
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Journal Articles
Adaptive reuse of a sports stadium as an academic workplace
Available to Purchase
Journal:
Facilities
Facilities 1–23.
Published: 06 May 2026
... and identity within their workplaces. In adaptive reuse projects, achieving cultural alignment can be complex because existing building forms may not fully support new organisational patterns. Evidence from post-occupancy evaluation research further illustrates this tension. A study of student housing...
Journal Articles
Institutionalizing post-occupancy evaluation in African universities: a framework for student-centered housing governance
Available to Purchase
Journal:
Facilities
Facilities (2026) 44 (1-2): 27–43.
Published: 20 November 2025
...Elvis Attakora-Amaniampong; Miller Williams Appau; Iruka Chijindu Anugwo Purpose This study systematically reviews the application and effectiveness of post-occupancy evaluation ( POE ) in student housing across African universities. This study aims to understand how POE is used...
Journal Articles
A post-occupancy performance evaluation study on user satisfaction with university student housing facilities
Available to Purchase
Journal:
Facilities
Facilities (2025) 43 (1-2): 54–80.
Published: 19 November 2024
...Hassan Hassan Umar; Mohammed Alhaji Mohammed; Rashid Kanu Purpose This study used post-occupancy evaluation (POE) to assess the performance and effectiveness of student housing by examining occupants’ satisfaction with the facility across three performance elements: technical, functional...
Journal Articles
Ten years on: a post-occupancy evaluation of classrooms for pupils with severe autism
Available to Purchase
Journal:
Facilities
Facilities (2022) 40 (9-10): 656–674.
Published: 13 May 2022
... autism. The research variables of interest were classroom layout; furniture, fittings and equipment (FFE); materials; colour scheme; wayfinding; lighting; acoustics; and security. Design/methodology/approach This study conducted a post-occupancy evaluation of classrooms for pupils with severe autism...
Journal Articles
Designing an accommodation strategy: findings from an architecture school
Available to Purchase
Journal:
Facilities
Facilities (2022) 40 (7-8): 413–434.
Published: 24 September 2021
... of the building (i.e. building obsolescence), the number of building users and the changing environmental context. This study shows that both pre-design and post-occupancy evaluation are essential to collect data concerning the match or mismatch between supply and demand of space and to assess users’ needs...
Journal Articles
Built environment dimensions in the context of a gas station in Brazil
Available to PurchaseMarcelo Benetti Corrêa da Silva, Suélen Bebber, Gabriel Sperandio Milan, Angélica Ravizzoni Veronese, Jéssica Testolin, Maria Emília Camargo
Journal:
Facilities
Facilities (2021) 39 (5-6): 236–255.
Published: 05 August 2020
..., configuration, location and appearance. Also, the study calls for further debate about the built environment related to the occupant or user satisfaction and other factors that can impact it. Originality/value This study identifies the need to evaluate the impacts of post-occupancy evaluation of measurable...
Journal Articles
Facility managers’ responses to user post-occupancy feedback: a conceptual framework
Available to Purchase
Journal:
Facilities
Facilities (2020) 38 (7-8): 481–499.
Published: 03 February 2020
... handling. As shown in Table I , some of the aforementioned studies on customers’ complaints and feedback handling are based on the concepts of organisational justice and responses dimensions. Facilities management Post-occupancy evaluation User experience FM response Post-occupancy experience...
Journal Articles
A holistic framework with user-centred facilities performance attributes for evaluating higher education buildings
Available to Purchase
Journal:
Facilities
Facilities (2020) 38 (1-2): 132–160.
Published: 04 September 2019
... for developing a post-occupancy evaluation (POE) framework in this context. Design/methodology/approach A systematic review of the literature on the POE of higher education buildings is conducted. Findings This study identifies 36 facility performance attributes in higher education buildings, which can...
Journal Articles
An experience sampling approach to the workplace environment survey
Available to Purchase
Journal:
Facilities
Facilities (2020) 38 (1-2): 72–85.
Published: 06 August 2019
... of the physical workplace environment is a core component of the post-occupancy evaluation (POE) process (Oseland, 2018), ostensibly aimed at identifying and resolving any issues in the workplace that might be negatively affecting employee well-being and/or productivity. Environmental management...
Journal Articles
Open-plan office post-occupancy evaluation: inquiring Algerian gender specificity
Available to Purchase
Journal:
Facilities
Facilities (2018) 36 (11-12): 546–570.
Published: 24 August 2018
... to environmental psychology referring to the interaction between users and their environment. Post-occupancy evaluation was carried out using exploratory study and questionnaires, followed by statistical analyses. It was performed on a large-scale sample of employees (296 employees) working in recently built OPO...
Journal Articles
Can self-evaluation measure the effect of IEQ on productivity? A review of literature
Available to Purchase
Journal:
Facilities
Facilities (2017) 35 (11-12): 601–621.
Published: 08 August 2017
... Ergonomics Building evaluation Post-occupancy evaluation Building performance concerning indoor environment quality (IEQ) has gained increasing attention in recent years. The fact that people spend around 90 per cent of their time indoors (Klepeis et al., 2001) has made the implications...
Journal Articles
Investigating dimensions of housing adequacy evaluation by residents in public housing: Factor analysis approach
Available to Purchase
Journal:
Facilities
Facilities (2015) 33 (7-8): 465–484.
Published: 05 May 2015
... and compares these with experts’ conception of housing adequacy. © Emerald Group Publishing Limited 2015 Public sector Survey Post-occupancy evaluation Housing estates From the review of the existing literature, it was observed that the majority of published works on qualitative adequacy...
Journal Articles
A case study exploring FM components for elderly in care and attention homes using post occupancy evaluation
Available to Purchase
Journal:
Facilities
Facilities (2014) 32 (11-12): 685–708.
Published: 04 August 2014
...Mei-yung Leung; Jingyu Yu; Chen Dongyu; Ting Yuan Purpose – The paper aims to investigate the key components of facilities management (FM) in care and attention (C&A) homes from the end users’ perspective based on a post-occupancy evaluation method. Hong Kong is a rapidly ageing society...
Journal Articles
Principal contractor involvement in post‐occupancy evaluation in the UK construction industry
Available to Purchase
Journal:
Facilities
Facilities (2013) 31 (1-2): 39–55.
Published: 25 January 2013
... to clients and the subsequent aftercare and organisational learning. Post‐occupancy evaluation (POE) offers an opportunity for a holistic perspective towards continual improvement in construction. While the challenges of POE have been well documented in the design phase, the role of the principal contractor...
Journal Articles
Investigating key components of the facilities management of residential care and attention homes
Available to Purchase
Journal:
Facilities
Facilities (2012) 30 (13-14): 611–629.
Published: 12 October 2012
... particular areas of residential care homes. Design/methodology/approach In order to collect data from end‐users, a questionnaire survey of 119 end‐users (both elderly residents and staff) based on post‐occupancy evaluation (POE) was used to evaluate the FM performance of the homes and establish...
Journal Articles
Empathetic design and post‐occupancy evaluation
Available to Purchase
Journal:
Facilities
Facilities (1999) 17 (11): 431–435.
Published: 01 November 1999
... over a protracted period have not been undertaken although the latter part of the paper argues the case for observational methods beyond the walkthrough approach. Design Post‐occupancy evaluation Building evaluation Concerns about building evaluation were expressed by the environmental...
Journal Articles
LETRASET ZOMBIES?
Available to Purchase
Journal:
Facilities
Facilities (1991) 9 (8): 9–12.
Published: 01 August 1991
... from the sociological viewpoint vis‐à‐vis their relationship with the buildings in which they work. Post‐occupancy evaluations which have traditionally embraced the reactive should now take more cognisance of the proactive aspect of the people/buildings relationship and rescue the occupants...
