.... Facilities management Residential aged care Indoor environmental quality Post-occupancy evaluation Building performance benchmarking Acoustic comfort Lighting performance Thermal comfort The quality of the built environment in residential aged care facilities directly influences the health...

... and identity within their workplaces. In adaptive reuse projects, achieving cultural alignment can be complex because existing building forms may not fully support new organisational patterns. Evidence from post-occupancy evaluation research further illustrates this tension. A study of student housing...

...Elvis Attakora-Amaniampong; Miller Williams Appau; Iruka Chijindu Anugwo Purpose This study systematically reviews the application and effectiveness of post-occupancy evaluation ( POE ) in student housing across African universities. This study aims to understand how POE is used...

...Hassan Hassan Umar; Mohammed Alhaji Mohammed; Rashid Kanu Purpose This study used post-occupancy evaluation (POE) to assess the performance and effectiveness of student housing by examining occupants’ satisfaction with the facility across three performance elements: technical, functional...

... autism. The research variables of interest were classroom layout; furniture, fittings and equipment (FFE); materials; colour scheme; wayfinding; lighting; acoustics; and security. Design/methodology/approach This study conducted a post-occupancy evaluation of classrooms for pupils with severe autism...

... of the building (i.e. building obsolescence), the number of building users and the changing environmental context. This study shows that both pre-design and post-occupancy evaluation are essential to collect data concerning the match or mismatch between supply and demand of space and to assess users’ needs...

..., configuration, location and appearance. Also, the study calls for further debate about the built environment related to the occupant or user satisfaction and other factors that can impact it. Originality/value This study identifies the need to evaluate the impacts of post-occupancy evaluation of measurable...

... handling. As shown in Table I , some of the aforementioned studies on customers’ complaints and feedback handling are based on the concepts of organisational justice and responses dimensions. Facilities management Post-occupancy evaluation User experience FM response Post-occupancy experience...

... for developing a post-occupancy evaluation (POE) framework in this context. Design/methodology/approach A systematic review of the literature on the POE of higher education buildings is conducted. Findings This study identifies 36 facility performance attributes in higher education buildings, which can...

... of the physical workplace environment is a core component of the post-occupancy evaluation (POE) process (Oseland, 2018), ostensibly aimed at identifying and resolving any issues in the workplace that might be negatively affecting employee well-being and/or productivity. Environmental management...

... to environmental psychology referring to the interaction between users and their environment. Post-occupancy evaluation was carried out using exploratory study and questionnaires, followed by statistical analyses. It was performed on a large-scale sample of employees (296 employees) working in recently built OPO...

... Ergonomics Building evaluation Post-occupancy evaluation Building performance concerning indoor environment quality (IEQ) has gained increasing attention in recent years. The fact that people spend around 90 per cent of their time indoors (Klepeis et al., 2001) has made the implications...

... and compares these with experts’ conception of housing adequacy. © Emerald Group Publishing Limited 2015 Public sector Survey Post-occupancy evaluation Housing estates From the review of the existing literature, it was observed that the majority of published works on qualitative adequacy...

...Mei-yung Leung; Jingyu Yu; Chen Dongyu; Ting Yuan Purpose – The paper aims to investigate the key components of facilities management (FM) in care and attention (C&A) homes from the end users’ perspective based on a post-occupancy evaluation method. Hong Kong is a rapidly ageing society...

... to clients and the subsequent aftercare and organisational learning. Post‐occupancy evaluation (POE) offers an opportunity for a holistic perspective towards continual improvement in construction. While the challenges of POE have been well documented in the design phase, the role of the principal contractor...

... particular areas of residential care homes. Design/methodology/approach In order to collect data from end‐users, a questionnaire survey of 119 end‐users (both elderly residents and staff) based on post‐occupancy evaluation (POE) was used to evaluate the FM performance of the homes and establish...

... over a protracted period have not been undertaken although the latter part of the paper argues the case for observational methods beyond the walkthrough approach. Design Post‐occupancy evaluation Building evaluation Concerns about building evaluation were expressed by the environmental...

... from the sociological viewpoint vis‐à‐vis their relationship with the buildings in which they work. Post‐occupancy evaluations which have traditionally embraced the reactive should now take more cognisance of the proactive aspect of the people/buildings relationship and rescue the occupants...