... the process management (PM) as a technique was to incorporate the collaboration between academic research with ongoing activities of local authorities, and furthermore to preserve living and dwelling patterns to make them sustain within the neighborhood in time. Design/methodology/approach PM is a method...

... for optimised management of process interfaces to better integrate core and support processes and increase effectiveness and efficiency. Design/methodology/approach Based on an extensive overview of general management literature about process management issues in FM, certain challenges and requirements...