...Erin Hopkins Purpose Onsite property management professionals face a demanding occupation as they handle the day-to-day operations of a property. This results in interfacing with diverse people and tasks which can cause stress and negatively affect employee well-being. The purpose of this study...

...Taran Kaur; Priya Solomon Purpose The efficient use of intellectual capital and human resource knowledge is directly related to a company’s competitive value. This study aims to analyze property management (PM) strategies for managing the service quality of workplace facilities based...

...An Thi Hoai Le; Niluka Domingo; Eziaku Onyeizu Rasheed; Kenneth Sungho Park Purpose This paper aims to develop an integrated and comprehensive framework for building and property management (BAPM) for state schools in New Zealand. The results are expected to clarify the complicated process...

... selection process. The study validates the hypothesis that facilities management strategies applied by housing cooperatives have a significant effect on perception of building quality. Practical implications The findings will assist developers, facility and property managers to understand the needs...

... perspective. In this study, the discussed aspects were categorized, by Kerschkamp (1991), in the essential parts for school facilities management: facilities or property management; condition appraisal; maintenance management; energy management; and space requirements. 24 10 2017...

...Andrew T. Carswell Purpose This paper aims to examine whether property managers who live on-site within a residential apartment building provide a value-added benefit to the management in the form of cost control and revenue maximization. Design/methodology/approach This research uses two...

... is qualitative at its core but using quantitative methods in the form of surveys to gain broader insights into the topic is not otherwise possible with a pure qualitative study. Facilities management Property management Facility management Sharing economy Shared space Space management...

... to make informed decisions is up to the individual organisation. Decision-making Information management Management Property management Real estate Commercial property In recent years, a growing question regarding the gathering of information in organisations has been evolving...

... value framework, the four Cs, contributes to current scholarly knowledge on location strategies. Practical implications Furthermore, the managerial implications of the four Cs entail a new twofold role for property management: the traditional facilitator role, which is suitable for delivering...

...-friendly measures and/or implement an environmental management system (EMS) in their daily operations. Even a service-oriented industry such as property management is no exception. To showcase their commitment to this cause, property management companies tend to obtain different environmental...

...Daniel C.W. Ho; Ervi Liusman Purpose The complex nature of multi-ownership, multi-storey buildings requires the services of property management companies (PMCs). Naturally, homeowners favor PMCs with good performance. Yet, their performances vary. The purpose of this paper is to measure...

... China Supporting factors Impeding factors Facilities management Property management Construction industry The global construction market is highly competitive and risky. Common problems such as lack of cooperation, insufficient trust, and ineffective communication invariably lead...

... of computer science, built environment, architecture and education can be described respectively as: © Emerald Group Publishing Limited 2013 Expert panel Higher education Quality Value Property management United Kingdom Economic value added The role of higher education in enhancing...

... 2013 Lean management Value creation Business processes Energy management Case studies Lean production Property management Finland This research describes how a FM service process of an energy management service is created through a request process, which handles energy and other...

... preferences or biases of the decision maker(s). This paper seeks to apply a new property management 3D decision model known as iconCUR to investigate the impact of criterion weights on the decision to intervene. Design/methodology/approach A retrospective case study of a real project in Sydney (Australia...

... and practice. This paper comments on a number of organisational dimensions that go beyond the traditional technical areas. © Emerald Group Publishing Limited 2013 Strategic asset management Facilities Organizational change Property management One other factor was considered in defining...

... Facilities management Cleaning Research history Literature review Overview Categorization Norway Property management Cleaning represents a major part of facilities management expenditure. According to Bjørberg et al. (2007) , cleaning represents approximately 33 percent of the cost...

... into public life; and a greater level of service and customer orientation within public services. Urban FM Social enterprise Community facilities Service delivery model Property management Sustainable development Facilities management (FM) is commonly referred to as “the integration...

... management fee constraint, it is prudent for them to acknowledge those competitive property management attributes upon which PSAs reallocate their limited internal resources to best meet the expectations of the tenants. Design/methodology/approach Analytic hierarchy process (AHP) was adopted...

...Eddie Chi‐Man Hui; Hoi Ting Lau; Tareef Hayat Khan Purpose It has been said that people's expectation towards their living space has been increased. They have a higher requirement not only for the facilities it provides, but also for the quality of property management services. Property management...