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Keywords: Service management
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Journal Articles
Lukas Windlinger, Susanne Hofer, Christian Coenen, Franziska Honegger, Daniel von Felten, Andrea Kofler, Thomas Wehrmüller
Journal:
Facilities
Facilities (2014) 32 (1-2): 18–26.
Published: 28 January 2014
... of the Zurich University of Applied Sciences. Design/methodology/approach – The paper provides a summary and review of research projects. Findings – FM research in Switzerland has grown in the past few years and is now well rooted in the Swiss FM industry. The focus is on service management...
