... with the literature. Design/methodology/approach All 13 Dutch university campus FDs were interviewed (office and walking interview), focussing on CSFs relating to spaces and services that facilitate interaction. Open coding and thematic analysis resulted in empirically driven categories indicated...

...Fredrick Simpeh; Winston Shakantu Purpose The purpose of this paper is to develop a prioritisation framework that can guide the provision and management of on-campus student housing facility (SHF) services of southern Ghana Universities. Design/methodology/approach The paper adopted...

...Minou Weijs-Perrée; Rianne Appel-Meulenbroek; Theo Arentze; Georges Romme Purpose Knowledge sharing is a process where individuals mutually exchange knowledge to create new knowledge. Understanding the knowledge-sharing process, during which organizations share spaces, facilities and services...

...Vitalija Petrulaitiene; Pia Korba; Suvi Nenonen; Tuuli Jylhä; Seppo Junnila Purpose New ways of working challenge workplace management: increasing mobility and diminishing organizational boundaries require re-evaluation of both workplace design and service delivery. However, structures...

...Elina Sillanpää; Ilkka Sillanpää Purpose – The purpose of the study is to formulate a model for the information integration development. The service supply chain is managed with information; therefore, the functionality of the flow of information is an essential part of service business. The aim...

...Abbas Elmualim; Kauko Tulla; Pentti Vähä; Tapio Matinmikko; Anne Tolman; Veli Möttönen Purpose The paper aims to give an introduction to radio frequency identification (RFID) technology with near field communication (NFC) to enable users to access content and services with hand‐held devices...

...Per Anker Jensen Purpose To understand how facilities management (FM) has evolved over time in a complex public corporation from internal functions of building operation and building client and the related service functions to become an integrated corporate function. Design/methodology/approach...

...Mohammad A. Hassanain; Saleh Al‐Saadi Purpose The aim of this paper is to present a framework model for outsourcing asset management services in municipalities. Design/methodology/approach The authors have analysed the outsourcing of asset management services in the municipal sector. A survey...

... impact. The paper finds that there is an urgent need to reposition and rebrand FM as an integral part of infrastructure and services management, within the business resource management process alongside finance, HR, IT and Intangibles. Only a summary account is included, but full references to some 30...

... Awards Buildings Services Keywords Awards, Buildings, Services Oscar Faber is the Year 2000 H&V News Building Services Engineer of the Year. Against fierce competition, including from the Millennium Dome, the company won the award for its state-of-the-art building...