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Keywords: Services Management
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Journal Articles
Journal: Facilities
Facilities (2014) 32 (9-10): 554–564.
Published: 01 July 2014
...Christian Coenen; Daniel von Felten Purpose – The purpose of this article is to provide a service-oriented understanding of the field of facility management (FM) and describe the role that services management plays in successful FM. Even though the definitions for FM by European Committee...

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