... by‐product, which can be useful to another group of firms or a single firm B, either as a support service or even as a core‐business factor (Figure 1). © MCB UP Limited 2002 Facilities management Small firms Co‐operation Competitiveness Recent surveys identify the Italian facilities...

...M.A. Atherton; P. Austin Describes an approach for overcoming some of the barriers to achieving ISO 9000 faced by small firms in the building services sector. Draws on the experiences of several firms to illustrate the importance of partnerships in overcoming some of the difficulties in translating...