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Keywords: Small to medium‐sized enterprises
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Journal Articles
Journal:
Facilities
Facilities (2011) 29 (11-12): 445–458.
Published: 23 August 2011
...Roberto Cigolini; Giovanni Miragliotta; Margherita Pero Purpose This paper aims to focus on the outsourcing facilities management (FM) services in small to medium‐sized enterprises (SMEs). Design/methodology/approach The paper employs a Define‐Measure‐Analyze‐Improve‐Control (DMAIC...
