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Keywords: Social media
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Journal Articles
Journal:
Facilities
Facilities (2020) 38 (1-2): 86–97.
Published: 29 August 2019
...Mariam F. Alkazemi; Sara Bayramzadeh; Nouf B. Alkhubaizi; Ayman Alayoub Purpose The purpose of this study is to explore the role of the physical environment in patient satisfaction ratings as communicated in narratives on the social media platform such as Facebook. Design/methodology/approach...
