... with the literature. Design/methodology/approach All 13 Dutch university campus FDs were interviewed (office and walking interview), focussing on CSFs relating to spaces and services that facilitate interaction. Open coding and thematic analysis resulted in empirically driven categories indicated...

... in the area – people take care of the area by building there and vice versa, and the area is providing support for them. Oliveira (2012) states that such a view carries direct implications for the fields of user experiences, design planning, urban policies of space and the interaction between business...