... Emerald Publishing Limited Licensed re-use rights only Smart FM tools Facility management Digitalisation Case study Stakeholders Hong Kong The objective of facilities management (FM) is to integrate “people, place and process within the built environment with the purpose of improving...

...” (PPS, 2007). Design/methodology/approach The study used placemaking (onsite analysis, stakeholder identification, citizen survey and emotional mapping) and public participation geographic information systems (The Kernel Density tool in ArcGIS and hot spot analysis) methodologies to map problems...

... 01 2016 © Emerald Publishing Limited 2017 Emerald Publishing Limited Licensed re-use rights only Change Stakeholders Flexibility Communications Briefing Clients Adaptability has long been considered to be a desirable characteristic in the built environment. For instance...

...Robert Osei-Kyei; Albert P.C. Chan Purpose This paper aims to explore the perceptual differences on the factors that contribute to the successful management of public-private partnership (PPP) projects at the operational stage among stakeholders. Design/methodology/approach An international...

... and the attainment of organisational goals from the perspective of various stakeholders. This definition links added value explicitly to better performance. Based on a review of the contributions by authors from different countries, different disciplines and different sectors (offices, universities, health care...

...Essam Almahmoud; Hemanta Kumar Doloi Purpose – This paper aims to propose a framework that puts the stakeholders at the forefront of achieving sustainability in the social context. This research, thus, argues that the social sustainability outcomes in construction are best achieved by taking...

... is expected to be central in the future development of FM, which is confirmed by recent foresight studies. There is a need for a better understanding of alignment between FM and core business, performance measurement methods and how models such as the FM Value Map can be of value to the involved stakeholders...

... was conducted in only three out of a possible nine health jurisdictions – it could be further extended to these other jurisdictions in the future. Practical implications – The research illustrated the need to identify, and to communicate clearly, regularly and effectively with key project stakeholders...

... theory to solicit input from stakeholders in an institutional setting to influence facility design. However, the research is limited by the fact that the sample comprised mostly of female undergraduate students. Originality/value End‐users influenced the design development of a university library's...

... project development. In this research, the measure of social sustainability performance of projects within sustainable the development context is quantified in terms of social benefits flowing to the stakeholders as well as to the community at large. Design/methodology/approach In this research...

... applied within six project‐inception studies with real clients, for developing and choosing a strategic direction for the project being considered by all the stakeholders. Moreover, a survey of stakeholders was carried out after each study, in order to find out how well participants thought the workshop...

...Lawrence Wai‐chung Lai; Daniel Chi‐wing Ho This short paper presents the lessons learnt for conservation planning of heritage sites from a pilot study on disused military structures on Devil’s Peak, Hong Kong. Stakeholders’ interest and surveying as facilities management factors should be well...

.... It illustrates ethical dilemmas for facilities management in the stakeholder debate and maps out an agenda for raising ethical issues in the profession. © MCB UP Limited 2001 It is also useful to reflect on the meaning of the word profession. It is derived from the medieval Latin professio...