...-year university undergraduates. Design/methodology/approach This research adopted a survey research design. A simple random sampling technique was used to select six faculties at the Federal University Oye-Ekiti, Nigeria. Six hundred first-year students took part in the study. The Support...

...Jannat Abbas; Tahiru Alhassan; Augustine Ohene Adu; Abubakar Sadiq Mohammed Purpose This paper aims to assess user awareness of electricity consumption at a public university in Ghana based on the norm activation model (NAM). Design/methodology/approach The study adopted a survey design, using...

...Alireza Moghayedi; Kathy Michell; Karen Le Jeune; Mark Massyn Purpose Safety and security (S&S) are critical concerns in South Africa, especially in Cape Town, one of the country’s most crime-ridden cities. The University of Cape Town (UCT), situated on a large, open campus, has experienced...

...Marcelo Benetti Corrêa da Silva; Juliana Matte; Suélen Bebber; Mayron Dalla Santa de Carvalho; Suane de Atayde Moschen; Ana Cristina Fachinelli Purpose This study aims to test and analyze factors that may influence the satisfaction of university students, specifically, from the built environment...

...Fredrick Simpeh; Winston Shakantu Purpose The purpose of this paper is to develop a prioritisation framework that can guide the provision and management of on-campus student housing facility (SHF) services of southern Ghana Universities. Design/methodology/approach The paper adopted...

... of in-depth interviews and evaluation of FM’s periodic reports from two universities in South Africa. Findings The FM units in both universities have a suitable operational system and use a modern computer-aided FM tool. However, the units have not been able to manage relationships with customers, largely...

... strongly influences student satisfaction with university facilities is the quality of its social areas, auditoriums and libraries. Conversely, it is determined that computer access on campus does not influence student satisfaction. Research limitations/implications – The sample includes data only...