..., equipment placement and infection control. This study suggests multiple considerations when designing TRs. User experience Technology integration Health-care design CT scanners Technological equipment Trauma room As the frontline of defense in a health-care facility’s emergency departments...

... handling. As shown in Table I , some of the aforementioned studies on customers’ complaints and feedback handling are based on the concepts of organisational justice and responses dimensions. Facilities management Post-occupancy evaluation User experience FM response Post-occupancy experience...