... Limited Licensed re-use rights only Outsourcing Integration Value added Facilities management services Strategic facilities management Tight budget constraints Facilities management (FM) service outsourcing has become a common practice in the past 10 to 15 years (Plane and Green, 2011...

...@man.dtu.dk © Emerald Group Publishing Limited 2014 Strategic management Sustainable development Facilities management Stakeholders Value added FM Value Map During the past decades, the perception and application of facilities management (FM) has gradually shifted from primarily...

... Strategic mapping Services marketing Relationship value Facilities Real estate Value added Both from an academic point‐of‐view as well as in daily practice there is a need to improve our understanding of how facilities management (FM) can become more effective and add value to the core business...

... however got a renaissance – not least as the concept Economic Value Added (EVA), which clearly relates to exchange. Exchange value is in general the starting point for most economic thinking about value (Jensen, 2005). Within the context of FM there has been research on the added value at the Vienna...

... specific areas where there are gaps between suppliers' and clients' perceptions. Marjan Sarshar can be contacted at: m.sarshar@ljmu.ac.uk; marjan.sarshar@btinternet.com © Emerald Group Publishing Limited 2009 Facilities Relationship marketing Value added Trust This paper...

... for achieving such alignment. This paper briefly describes the concept of Business Support Optimisation as an approach to improving such alignment at a moment in time, and suggests how it can be operationalised using value mapping to realise stakeholder expectations. Value added Organizations Service...