...Mustapha Munir; Arto Kiviniemi; Stephen Finnegan; Stephen W. Jones Purpose The purpose of this paper is to investigate the processes, tools and techniques of strategic asset information management (AIM) for built assets, and how the asset information content enhances the proficiency of asset...

..., 2002). 1. (1) facilities strategic planning; 2. (2) project services; 3. (3) facilities services; and 4. (4) environment and heritage. The following is an extract of the FM information scope at USYD: 629 buildings owned by the university of which 470 buildings...

...Kherun Nita Ali; Ming Sun; Gary Petley; Peter Barrett This paper examines the business process of reactive maintenance projects and proposes an improvement through information technology. Among the major problems that have been revealed from the process analysis are getting the right problem...

...James A. Rodger; Parag C. Pendharkar; David J. Paper; Patricia Molnar In 1997, Gamma Health Care Systems embarked on a redesign project for their Human Resource Information System (HRIS). Redesign involved major changes to the existing system to guarantee a very high level of service. This case...

...Danny Shiem‐Shin Then Aims to raise awareness of the cost premiums involved in data collection. Examines benchmarking, its goals and appropriate support, and explains the process of benchmarking. Highlights the importance of distinguishing between data and information. The basic drivers promoting...