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Purpose

This paper aims to present the results of a research project that the Institute for Prospective Technology Studies commissioned to research the possible effects of information and communication technologies (ICT) on a set of environmental indicators in 2020.

Design/methodology/approach

The project adopted an innovative methodology combining qualitative scenario‐building and quantitative modelling.

Findings

The general conclusion was that the impact of ICT is roughly between −20 and +30 percent. Therefore there are significant opportunities for improving environmental sustainability through ICTs, which can rationalise energy management in housing (or facilities), make passenger and freight transport more efficient, and enable a product‐to‐service shift across the economy.

Originality/value

The impact of ICT should accordingly be taken into account by environmental policies in order to ensure that ICT applications make a positive contribution to environmental outcomes, and, at the same time, to suppress rebound effects.

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