... Emerald Publishing Limited 2022 Emerald Publishing Limited Licensed re-use rights only Financial services AI Generation Z Service marketing AI-enabled internet banking India is a rapidly developing economy (Iqbal and Sami, 2017 ; Kapoor, 2014) with an expanding internet...

... of scale in the world. Muhammad Ali can be contacted at: alisaleem_01@yahoo.com 26 09 2020 18 01 2021 20 01 2021 © Emerald Publishing Limited 2021 Emerald Publishing Limited Licensed re-use rights only Behavior Information Financial services Individual behavior...

... as the reflection of the present trends. It also presents the possible scenarios of their development. Design/methodology/approach – The paper is based on the former foresight research results and literature review. It highlights the main trends in contemporary economy and their impact on financial services...

... be contacted at: niklas.arvidsson@indek.kth.se © Emerald Group Publishing Limited 2014 Innovation Research methods Financial services Scenario planning The amount of cash in the Swedish economy is not regulated by Sveriges Riksbank but instead decided by consumers’ actual demand...

...Graham May Financial services in Europe have undergone dramatic changes in recent years. Much of this is due to developments in information and communication technologies, the arrival of European Monetary Union and the ageing population. These will continue to be important drivers of change...