Keywords: Hotels
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Journal Articles
Journal: Foresight
Foresight (2012) 14 (3): 242–259.
Published: 01 June 2012
.... Design/methodology/approach Through a pilot study, the framework was introduced to senior hotel managers on the island of Crete. The framework explores how hotel managers can best use their employees’ knowledge in order to increase their market adaptability and develop unique capabilities...

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