Keywords: Service development
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Journal Articles
Journal: Foresight
Foresight (2022) 24 (1): 55–74.
Published: 15 December 2021
...Anastasia Krupskaya; Katia Oliveira Pina Purpose The purpose of this paper is to explore knowledge-intensive business services (KIBS), to understand how they implement their service development (SD) processes and how these processes are related to their knowledge bases (KB) as not enough studies...

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