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Keywords: Service innovation
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Journal Articles
Journal:
Foresight
Foresight (2015) 17 (4): 332–348.
Published: 10 August 2015
... (KIBS) in the Design consultancy field. Service Design, as a human-centred and creative approach to service innovation (Meroni and Sangiorgi, 2011), has been applied and investigated with regards to its role in public services reform with a particular emphasis on the application of co-design and public...
