...Ms. Deborah Cox; Dr. Lawrence Green; Dr. Krzysztof Borodako; Annukka Näyhä; Päivi Pelli; Lauri Hetemäki Purpose – The purpose of this paper is to analyze and provide a synthesis of how services are understood, how they are likely to develop and how future development can be studied more closely...

...Jonathan L. Calof; Jack E. Smith; Ian Miles Purpose This paper aims to depict foresight programmes as extended service encounters between foresight practitioners, sponsors, and other stakeholders. The implications of this perspective for evaluating the outcomes of such programmes...

... of production and consumption” would lead to the rise of a service‐oriented society would seem largely to have come true. Fourastié’s vision is still relevant because it also warns policy‐makers not to allow themselves to be blinded by exaggerated expectations of the future. He states that the true task...