Key Lessons from the COVID-19 Pandemic Available to Purchase

This document summarizes the author’s presentation during a panel discussion at the Third Midwest Healthcare Conference held at the University of Illinois at Urbana-Champaign, in August 2023. The presentation describes some key lessons derived from the author’s experience of conducting research during the COVID-19 pandemic, notably (1) the importance of gathering a research team consisting of complementary but overlapping skills, and (2) the increased usage of digital technologies in healthcare delivery is likely to be enduring.