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Volume 44, Issue 7
1 November 1995
This article was originally published in
Library Review
Library Review Cover Image for Volume 44, Issue 7
Research Article| November 01 1995

Pursuing quality in special libraries Available to Purchase

Sylvia P. Webb
Sylvia P. Webb
Independent Consultant
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Author & Article Information
Publisher: Emerald Publishing
Online ISSN: 1758-793X
Print ISSN: 0024-2535
© MCB UP Limited
1995
Library Review (1995) 44 (7): 5–7.
https://doi.org/10.1108/00242539510097445

Outlines the introduction of quality control and TQM in library and information services. Considers its specific application to special libraries and reports on a research project using a questionnaire survey of a range of special libraries.

Keywords:
British Library, Information services, Librarians, Performance measurement, Quality programmes, Special libraries, TQM, United Kingdom
© MCB UP Limited
1995
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