People‐centred management in a library context

Emphasises the strategic advantage of people‐centred management policies in a library context. Argues that people‐centred organisational management acts as a catalyst for developing successful outcomes in an era of rapid change which increasingly relies on intellectual capital. Is critical of the old corporate forms of hierarchy‐based processes and of the “risk‐averse systems that crush new ideas”. Because of new threats to the hegemony traditionally enjoyed by libraries as the chief source of information and literature, library managers now have to place a higher priority on management attitudes towards staff and, in turn, on attitudes or manner of all staff towards customers. Also presents an example of people‐centred management policies in action in an Irish library context. Overall, emphasises the strategic advantage of people‐centred policies for the future success of library management.