From literature center to knowledge portal: Shanghai Library in search of excellence 2.0

Five years ago Shanghai Library moved to a new home, and became famous, however, it has found that the “new building effect” has been fading. The library has to pursue a higher level of excellence. In making the five‐year plan from 2001‐2004, a knowledge strategy was proposed. According to the strategy, Shanghai Library should be a knowledge portal with knowledge navigation as the core concept of the service. Following the strategy, an integrated municipal library service system has been established, the knowledge base project, a thematic research service, was launched, and a knowledge management system is under construction to support the ambitious strategy.