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Picture archival and communication systems (PACS) are being widely used in radiology departments for the storage and archiving of medical images of patients. On‐site training for PACS users is often carried out shortly after the hardware installation. PACS users are considered proficient when the number of errors or “unspecified” examinations is minimized. Explores the potential of the Internet as a training medium for PACS applications. Three hospitals participated in this study. It was found that the rate of errors at two of the hospitals reduced considerably after the Web‐based training. The third hospital maintained its consistently low rate of errors both pre and post Web‐based training. Concludes that the Internet can be used as an effective medium for PACS applications training as well as for other similar systems.

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