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Purpose

The purpose of this paper is to examine a variety of research approaches which information managers may find useful to meet the needs of working in the networked, digitized age.

Design/methodology/approach

This is achieved by a discussion of the research paradigms inherent within both information theory and social theory.

Findings

The findings work towards a final justification for an interpretist approach as the most appropriate context in which to work, in order to meet the emerging trends and current challenges of information technology management.

Practical implications

The central theme of this paper is that research which deals primarily with people and information in a world of change, competition, and fluid communications technology should take into account and allow for an understanding of human behaviour. This understanding helps to highlight different contexts, backgrounds, and cultures and therefore provides assistance in making appropriate choices concerning research paradigms and information management, which in turn will ensure thoughtful methodology and justifiable research results.

Originality/value

This paper examined questions regarding the choices of research paradigms and the practical application of philosophy to the life of professional information managers.

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