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Purpose

The purpose of this paper is to provide an evaluation of the existing state of practice in knowledge sharing in university libraries.

Design/methodology/approach

This is survey research which is based on an electronic questionnaire.

Findings

Results reveal that the majority of libraries investigated are quite friendly towards knowledge sharing, and the majority of librarians value the importance of knowledge sharing. Results also confirm that the knowledge that they mostly use is mainly intangible knowledge.

Originality/value

If knowledge‐sharing requirements of librarians while collaboratively performing reference and information services can be acknowledged, guidelines for enhancing conceptual collaborative process would be suggested.

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