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Purpose

This paper addresses a gap in the analysis of the dynamic and challenging relationship between libraries, Web 2.0 and young adults, suggesting the relevance of a critical approach.

Design/methodology/approach

This paper represents an exploratory literature review with the objective of identifying a possible gap in the way the library and information science (LIS) community is addressing the concept of Web 2.0.

Findings

Findings indicate that the research produced in other fields, such as communication or computer science; the way young adults interrelate with new technologies; and the need for collaboration between practitioners and researchers justify and support the use of a critical perspective to analyze the suggested topic.

Originality/value

The call for a critical approach to technology is certainly not a novel suggestion in the LIS scholarship; however, its resurgence is extremely relevant for the LIS field because of the significant role that technology is playing in the daily life of the library and its users.

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